Privacy Policy
Juana La Iguana, LLC

Website and Mobile Application Privacy Policy
EFFECTIVE DATE:  May 24,2018

Juana La Iguana, LLC (“Juana”, “we” or “us”) respects the privacy wishes of its users, recognizes the importance of privacy, is committed to protecting your privacy, and has developed and will follow this Privacy Policy as part of such commitment. In this Privacy Policy (“Policy”), we describe how we collect, use, and disclose information that we obtain about visitors to our website (www.juanalaiguana.com) and about users of our mobile application (collectively, the “Site”), and the services available through our Site (collectively, the “Services”).

By accessing and/or using (in any manner whatsoever, regardless of the type of activity, time spent on the website, or level of satisfaction) our website and/or the information, services, and/or mechanisms contained thereon, you, as a “User”, signify and verify that you have read, understood and agree to be bound by this Privacy Policy, which may be revised, updated, or amended without notice (which such revised version shall be made available on our website). Your continued or renewed use of Juana after any such revision will verify your acceptance of the new agreement.
Further, by visiting our Site or using any of our Services, you agree that your personal information will be handled as described in this Policy. Your use of our Site or Services, and any dispute over privacy, is subject to this Policy, including its applicable limitations on damages and the resolution of disputes.
Information We Collect About You
Using various technologies, which may include, but are not limited to, cookies, we, and third parties may collect information about your activities on our site. We may collect such information about you from third parties, as well as automatically through your use of our Site or Services.
1) Information We Collect Automatically. We may automatically collect and store information, such as the following: information about your use of our Services (on our Site) through cookies and other technologies: your domain name; your browser type; operating system type; device name and model; pages or screens you view; links you click; your IP address; the length of time you visit or use our Services; and the referring URL, or the webpage that led you to our Site. We may combine information collected automatically with other information that we have collected about you.

How We Use Your Information
We use your information, including your personal information, for the following purposes:
To better understand how users access and use our Service, both on an aggregated and individualized basis; to respond to user desires and preferences; and for other research and analytical purposes.
To tailor the content and information that we may send or display to you; to offer personalized help and instructions; and to otherwise personalize your experiences while using our Site or Services.
To comply with applicable legal obligations.

How We Share Your Information
We may share your information as follows:

• Service Providers. We may disclose your information to vendors, service providers, contractors, agents, or other entities who perform functions on our behalf.
• Business Transfers. If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company or as part of a bankruptcy proceeding, we may transfer your information to another entity.
• In Response to Legal Process. We may disclose your information in order to comply with the law, a judicial proceeding, court order or other legal process, such as in response to a court order or a subpoena.
• To Protect Us and Others. We also may disclose your information where we believe it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Service or this Policy or as evidence in litigation in which we are involved.

Cookies and Other Tracking Mechanisms
We and our service providers use cookies and other tracking mechanisms to track information about your use of our Site or Services. We or our service providers may combine this information with other personal information we collect from you.
Do Not Track. Our Site does not respond to Do Not Track signals. However, we do not track your activities once you leave our Site. You may, however, disable certain tracking as discussed in this section (e.g., by disabling cookies).
Cookies. We or our service providers may use cookies to track visitor activity on our Site. A cookie is a text file that a website transfers to your computer’s hard drive for record-keeping purposes. We or our service providers may use cookies to track user activities on our Site, such as the pages visited and time spent on our Site. Most browsers allow users to refuse cookies. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Site who disable cookies may not be able to browse certain areas of the Site.

Google Analytics

When someone visits www.juanalaiguana.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Crashlytics

We only use Crashlytics in our apps to track errors and any problem that can affect their quality, so we can correct them. We don’t collect any information from our users, and we don’t store any data from them.

Local Storage Objects.
We may use Flash Local Storage Objects (“Flash LSOs”) to store your Site preferences and to personalize your visit. Flash LSOs are different from browser cookies because of the amount and type of data stored. Typically, you cannot control, delete or disable the acceptance of Flash LSOs through your web browser. For more information on Flash LSOs, or to learn how to manage your settings for Flash LSOs, go to the Adobe Flash Player Help Page, choose “Global Storage Settings Panel” and follow the instructions. To see the Flash LSOs currently on your computer, choose “Website Storage Settings Panel” and follow the instructions to review and, if you choose, to delete any specific Flash LSO.

Clear GIFs, pixel tags and other technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (also known as web beacons, web bugs or pixel tags), in connection with our Site to, among other things, track the activities of Site visitors, help us manage content and compile statistics about Site usage. We or our service providers may also use clear GIFs in HTML emails to our customers to help us track email response rates, identify when our emails are viewed and track whether our emails are forwarded.
Third-Party Analytics. We or our service providers use automated devices and applications to evaluate use of our Site and App. We also may use other analytic means to evaluate our Services. We or our service providers use these tools to help us improve our Site, Services, performance and user experiences. These entities may use cookies and other tracking technologies to perform their services.

Security of My Personal Information
We have implemented appropriate security measures to protect the personal information we collect from unauthorized use, access, or disclosure and we will use best efforts to comply with all laws and regulations. Please be aware that despite our best efforts, no data security measures can guarantee 100% security. You should take steps to protect against unauthorized access to your password, mobile device and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen or compromised passwords or for any activity on your account via unauthorized password activity. (Any third parties to whom personal information is disclosed may have their own privacy policies which govern their use of such personal information and their practices are not covered by this agreement. There may be instances on or through our website where you may access other websites, through clicking on advertisements or otherwise, that do not operate under our control, terms of use, or privacy policy.)

Access to My Personal Information
You may modify personal information that you have submitted by logging into your account and updating your profile information in your account settings on our Site. Please note that copies of information that you have updated, modified or deleted may remain viewable in cached and archived pages of the Site for a period of time. You are entitled to view, amend, or delete the personal information that we hold. Email your request to juana@juanalaiguana.com

Marketing Communications

As part of the registration process for our monthly e-newsletter, we collect personal information. We use that information for a couple of reasons: to send you articles that may be of interest to parents and educators; to tell you about our new videos or products; to contact you if we need to obtain or provide additional information; and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing us at juana@juanalaiguana.com

We may send periodic promotional or informational emails to you. You may opt out of such communications by following the opt-out instructions contained in the email or by emailing us at juana@juanalaiguana.com. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt out of receiving emails about recommendations or other information we think may interest you, we may still send you emails about your account or any services you have requested or received from us.

Children Under 13
Our Services are not designed for children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information from our systems. We will not knowingly collect or store data or personal information from anyone under the age of 13.

Contact Us
If you have questions about the privacy aspects of our Services or would like to make a complaint, please contact us at juana@juanalaiguana.com.

Changes to this Policy
This Policy is current as of the Effective Date set forth above. We may change this Policy from time to time, so please be sure to check back periodically. We will post any changes to this Policy on our Site. If we make any changes to this Policy that materially affect our practices with regard to the personal information we have previously collected from you, we will endeavor to provide you with notice in advance of such change by highlighting the change on our Site.